The Ohio Department of Health released the results of the skilled nursing facility resident satisfaction survey conducted this past winter. Edgewood Manor scored a 91 on the survey, while the State average was only 87.1. The current results demonstrate a continuing upward trend for resident satisfaction both at Edgewood Manor and other facilities in Ohio.
The residents were asked specific questions that rated their satisfaction regarding the facility’s environment, activities, administration, direct care/nursing assistants, laundry, meals, dining, social services and therapy, as well as general satisfaction. The number of residents interviewed and which residents are interviewed are determined by the Ohio Department of Health.
Edgewood Manor Executive Director, Lori Lieb-Opfer is extremely pleased with the results.